Contact & support
How can we help?
We're a small London team and we read every message. The quickest way to reach us is email — we aim to reply within two working days.
Common questions
I forgot my password
On the sign-in screen, tap Forgot password? and enter the email you signed up with. We'll send you a link to set a new one. Can't find it? Check your spam folder.
How do I delete my account?
Email hello@dillydallyapp.com from the address you signed up with and we'll permanently delete your account and saved videos. See our privacy policy for details.
I want to report a video or listing
If something in the app is inaccurate, outdated or inappropriate, email us with the name of the place and what's wrong. We review every report.
I'm a creator and my video is on Dilly Dally
We credit every creator on their reels. If you'd like your video updated or removed, email us from an address we can verify against your profile and we'll sort it quickly.
A booking went wrong
Bookings are made directly with the venue through their own booking page, so they're best placed to help with changes and refunds. Let us know too — we want every place on Dilly Dally to be a good experience.